| "I
had an attempted break in through my garden level window last
week. The man trying to get in kicked the bars quite a few times,
enough times that my neighbor heard the noise and was able to
call the police. Although the bars were slightly bent from repeated
force, the quick release bars did exactly what there were intended
to do. No harm was done to the window casting or the quick release.
I am so thankful for Mr. Goodbar window security bars. Everything
held the way it is supposed to and no damage was done to the
house, let alone a potential break in. Mr. Goodbars customer
service has been and continues to be amazing. I have a sense
of ease now knowing that the bars do thier job and I know who
to call when I have any questions about security. From this
recent experience I have made the choice to put bars in a couple
more windows and it has been so effortless to call them and
get the right bars in my home. Thank you to a great company."
- H. Withrow Denver, Colorado, USA
 
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|
Kevin,
Just wanted to tell you how impressed we were with the service from your company. At the same time, we ordered from you, we also placed an order with one of the major home chains in the US for similar products…admittedly…we were looking to save a few dollars on window guards throughout our home and only opted for the Mr. Goodbar products with releases for our bedrooms.
In the past week, we have become more and more frustrated with the other company, who is saying, possibly a month or more before shipping (the products we ordered did show as “In Stock”…now we are in the process of cancelling that order entirely and will be ordering the additional products we need for our home from Mr. Goodbar Security.
Not only is the product the best on the market, but your service is unsurpassed (shipping into the Midwest US from Canada with delivery less than 1 week from the time of order and that week includes a weekend, not just counting business days).
Great job. You will have our business from now on and we expect to be referring a few friends your way as well.
- Again, Thank You!
Sincerely,
Michael Lewis
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Jeff,
Hi Jeff,
Thanks so much, and yes the package/s were delivered and left at the door as planned, and as you saw, earlier this morning. Perfect! The contractor was able to install the bars and submit pictures in time, and the insurance co. accepted them. So, everything went as well as could've been hoped for. Amazing! I can't thank you guys enough.
I can't say enough how happy and impressed I am with your product and all your effort and assistance. From your help suggesting the best model to fit my job and confirming the specifications to make sure the bars could be installed in my doorway properly, to your extraordinary efforts to make sure my items were shipped and delivered to meet my deadline, to your follow up inquiries to assure my satisfaction. The bars fit and installed perfectly, just as was suggested, and they look great as well. The installation satisfied my insurance company and I couldn't be happier. This was an exceptional experience. Thank you!
I hope you will use my comments as an endorsement/testimony of customer satisfaction for your website or whatever advertising purposes.
- Feel free to use my name etc. Brian Ritter
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Jeff,
I ordered a window guard from you a couple of weeks ago and we
LOVED it! Our daughter moved to Houston a month or so ago and
into a downstairs condo,we were a little worried about her bedroom
window,even though she lives in a good location, it is Houston,
Texas which we know has a large crime rate. Anyway to make a long
story short my husband and I installed the window guard all by
ourselves, actually all I did was help him hold the window while
he used the drill to install the screws It took us only about
20 minutes. The guard actually gave the window a nice decor.
- K. Burkhart Kyle, Tx
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Thank
you for your prompt action. I got the missing part today. I will
be making sure I talk your product and response times up to anyone
who will listen.
- G. Karas
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Jeff. The window guard arrived at our
local Home Depot on Tuesday afternoon and I picked it up yesterday
(Wednesday 15 July). Your assistance moved the arrival time from
"at least two weeks" to a few days. There has been a rash of break
ins, thefts, and vandalism, in our area, and thanks to you we
now feel reasonably secure. Last week we had guests overnight
and their car was vandalized and our exterior lights disabled
so we have been feeling pretty nervous. Thank you again for your
help and putting an old guy's mind at ease. Regards,
- D. Richardson
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Jeff,
Thanks for your caring. I would not have been able to complete this project without your assistance and follow up.
The bars look good! I am satisfied with the results.
Inspector will be here when he has time to see the entire renovation project which includes the security bars.
Will give you feedback after inspection.
- J. Okazaki
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Hi jeff.
thanks again for your time. Customer service is exceptional.
Product 202 C 62-74
Purchased at home depot at 1000 Gerrard St E,Toronto, M4M 3G6
- Customer
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Hi Jeff
Here is the other window bar. The window is about 45 tall and 19 wide. (My measurements are not perfect and I do not know exactly where you want it taken from).
I talked to my wife and we both agree that a permanent bar is preferable to a swing away on both windows.
Thank you for all of your help. I called the number (which is on the bar) only on a whim and was not really expecting a whole lot. But I we have both been pleasantly surprised.
Thanks again
- Jason
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